What I'm about
Hi! I’m Matthew, a Senior Product Designer with over 9 years of experience building digital products that people actually love to use. Throughout my career, I’ve specialized in taking complex technical challenges and turning them into intuitive, human-centered experiences—whether I’m spearheading a brand-new 0-1 venture or unifying massive enterprise design systems.
I thrive on the intersection of strategy and execution, having designed high-scale ecosystems for millions of users. My approach is all about collaboration and problem-solving: I love navigating tricky constraints to deliver designs that aren’t just beautiful, but also functional and scalable. When I'm not pushing pixels, I'm usually focused on how I can make the design process smoother for my team and more impactful for the user.
My experience
2023 - Present
Led the end-to-end design of an AI-powered digital authentication experience utilising computer vision and machine learning . Developed a scalable design framework across the eBay selling ecosystem, significantly reducing fraudulent listings, increasing buyer trust and conversion rate of eligible items by 13.4% compared to non-authenticated listing, during the beta phase.
Translated ambiguous business objectives into high-fidelity prototypes, pitching directly to VP-level stakeholders to secure budgeting and internal funding for new product tracks.
Architected the experience for a pioneering Digital Product Passport initiative, delivering a white-label solution for the world's leading fashion house that seamlessly embedded luxury digital assets and product information directly into the eBay marketplace.
Spearheaded the design of a 0-1 venture for a new ‘Digital Marketplace’ business line, directly managing the design, 3rd-party tool integrations, and cross-functional stakeholders.
Partnered with PMs, Engineers, and Data Scientists to define the roadmap for eBay and its initiatives.
Product designer, Luno
2022-23
Collaborated with engineers, product managers, data scientists, and UX writers to prototype and create clear and value based enhancements for the 'Rewards' section on Luno, successfully uplifting CTR by 55.6% compared to the control.
Conducted user research, usability testing, and customer feedback analysis to inform product design decisions and ensure optimal user experience.
Contributed to the development of the product roadmap, project scopes, and timelines, by working closely with stakeholders from different departments.
Applied design thinking and followed design systems to maintain consistency across the product, working closely with the design system and foundations team.
Produced high-fidelity prototypes using Figma, and other design tools to visualise and communicate design ideas and facilitate iteration and feedback.
2020 - 2022
Architected a multi-product design system unifying 4+ disparate brands and established core guidelines, which reduced design-to-development handoff time by an estimated 8 hours per sprint.
Directed end-to-end design lifecycles for core onsite experiences, scaling seamless interfaces to millions of users and driving measurable increases in overall user engagement and satisfaction.
Facilitated comprehensive discovery sessions with stakeholders, translating complex requirements into wireframes, high-fidelity prototypes, and polished handover specs to ensure successful, aligned product launches.
2017 - 2020
Led the UX/UI design for a global acquisition strategy, delivering dynamic, multi-lingual landing pages that drove new user sign-ups across international markets.
Partnered with distributed, global teams to standardise the UI, ensuring a highly consistent and recognisable brand experience across multiple international territories.
Elevated platform interactivity by designing scalable micro-animations and interactive components deployed across multiple platforms, significantly enhancing the end-user experience.
Redesigned the core design system and web experience for a bespoke internal content management tool, streamlining workflows and successfully reducing human error rates for internal teams by 60%.
Senior Product Designer, eBay
2023 - Present
Led the end-to-end design of an AI-powered digital authentication experience utilising computer vision and machine learning . Developed a scalable design framework across the eBay selling ecosystem, significantly reducing fraudulent listings, increasing buyer trust and conversion rate of eligible items by 13.4% compared to non-authenticated listing, during the beta phase.
Translated ambiguous business objectives into high-fidelity prototypes, pitching directly to VP-level stakeholders to secure budgeting and internal funding for new product tracks.
Architected the experience for a pioneering Digital Product Passport initiative, delivering a white-label solution for the world's leading fashion house that seamlessly embedded luxury digital assets and product information directly into the eBay marketplace.
Spearheaded the design of a 0-1 venture for a new ‘Digital Marketplace’ business line, directly managing the design, 3rd-party tool integrations, and cross-functional stakeholders.
Partnered with PMs, Engineers, and Data Scientists to define the roadmap for eBay and its initiatives.
Product designer, Luno
2022-23
Collaborated with engineers, product managers, data scientists, and UX writers to prototype and create clear and value based enhancements for the 'Rewards' section on Luno, successfully uplifting CTR by 55.6% compared to the control.
Conducted user research, usability testing, and customer feedback analysis to inform product design decisions and ensure optimal user experience.
Contributed to the development of the product roadmap, project scopes, and timelines, by working closely with stakeholders from different departments.
Applied design thinking and followed design systems to maintain consistency across the product, working closely with the design system and foundations team.
Produced high-fidelity prototypes using Figma, and other design tools to visualise and communicate design ideas and facilitate iteration and feedback.
Product designer, Sky betting and gaming
2020 - 2022
Architected a multi-product design system unifying 4+ disparate brands and established core guidelines, which reduced design-to-development handoff time by an estimated 8 hours per sprint.
Directed end-to-end design lifecycles for core onsite experiences, scaling seamless interfaces to millions of users and driving measurable increases in overall user engagement and satisfaction.
Facilitated comprehensive discovery sessions with stakeholders, translating complex requirements into wireframes, high-fidelity prototypes, and polished handover specs to ensure successful, aligned product launches.
Product designer, DAZN
2017 - 2020
Led the UX/UI design for a global acquisition strategy, delivering dynamic, multi-lingual landing pages that drove new user sign-ups across international markets.
Partnered with distributed, global teams to standardise the UI, ensuring a highly consistent and recognisable brand experience across multiple international territories.
Elevated platform interactivity by designing scalable micro-animations and interactive components deployed across multiple platforms, significantly enhancing the end-user experience.
Redesigned the core design system and web experience for a bespoke internal content management tool, streamlining workflows and successfully reducing human error rates for internal teams by 60%.
Let's connect, you can find me here.
Matthew Gledhill — Copyright © 2026
Let's connect, you can find me here.
Matthew Gledhill — Copyright © 2026
Let's connect, you can find me here.
Matthew Gledhill — Copyright © 2026